TERMS OF SERVICE
Our working agreement
These terms are published by Timespade Internet Private Limited ("Timespade," "we," "us," or "our"). Timespade is an AI development agency based in India that ships products for clients worldwide. These terms set out what you can expect from us and what we need from you when we work together as partners.
Effective 23 March 2026
Accepting these terms
By using our website or engaging us for a project, you agree to these terms. If you are signing on behalf of a company, you confirm that you have the authority to bind that company. If anything here doesn't work for you, bring it up before we start and we'll talk it through.
What we do
Timespade builds AI-powered products, web and mobile applications, and the data infrastructure behind them. We handle design, development, testing, launch, and ongoing support. The specifics of every engagement are laid out in a project proposal that both sides agree to before any work begins.
Your responsibilities
We need a few things from you: accurate information about your business, timely feedback during design and development, and availability for the decisions that matter. If things slow down on your side, the timeline may shift too.
You are responsible for the content, data, and materials you supply to us. Make sure you have the rights to use them and that they do not violate any laws or third-party rights.
Project scope and changes
The project proposal defines what we'll build, the timeline, and the cost. If you want to add features or change direction after work has started, that's fine, but bigger changes may affect the timeline and budget. We'll talk through the impact before moving ahead, and any adjustments get documented in writing.
Payment and fees
All fees are agreed upon before work begins and detailed in your project proposal. We typically follow a milestone-based payment schedule, which means you pay as specific phases of the project are completed.
Once a payment has been made for delivered work, it's final. We commit people and time to your project from day one, and our pricing reflects that. If a project is cancelled before completion, you'll be invoiced for work done up to that point.
Late payments may mean paused work until the balance is cleared. We'll let you know before that happens.
Intellectual property
Once the project is paid in full, you own the custom code, designs, and deliverables we built for you. It's your product.
We retain ownership of any pre-existing tools, frameworks, or internal libraries we used during the build. You get a perpetual, non-exclusive licence to use them as part of your product. We may also use general knowledge and techniques gained during the project in future work for other clients, without disclosing your confidential information.
Third-party software (open-source libraries, APIs, SaaS platforms) remains subject to its original licence terms.
Confidentiality
Both sides agree to keep confidential information private: business plans, technical details, pricing, and anything that isn't already public. This applies even after the project ends. We may reference your company name and a general description of the work in our portfolio, unless you ask us not to.
Warranties and liability
During the warranty period in your project proposal, we'll fix bugs and issues that fall within the original scope at no extra cost.
We're not liable for losses caused by things outside our control: third-party service outages, changes you make to the delivered code, or force majeure events. Our total liability for any claim is capped at the fees you paid us for that project.
We don't guarantee business outcomes like revenue, user growth, or investor interest. Our job is to build a solid product.
Termination
Either side can end the engagement by giving written notice. If you terminate, you will be billed for work completed and any committed expenses up to the termination date.
We can also pause or end work if payments are significantly overdue or if continuing would put us in breach of any law. We'll give you notice and a chance to sort things out first.
Governing law and disputes
These terms are governed by the laws of India. If a dispute comes up, we'll try to resolve it through direct conversation first. If that doesn't work, it goes to arbitration in India under the Arbitration and Conciliation Act, 1996.
Changes to these terms
We may update these terms from time to time. When we do, we will revise the date at the top. Changes do not apply retroactively and will not affect projects already under contract unless both parties agree in writing.
Get in touch
Have questions about these terms? Reach out on WhatsApp at +91 9100281010 or schedule a call. You can also review our privacy policy to see how we handle your personal information.